Terms & Conditions

PRODUCT PRICING:

All prices quoted on this website are in Australian Dollars (AUD) only and any online purchases made through this website will be processed in Australian dollars only


SECURE ONLINE SHOPPING:
All online credit card transactions initiated and processed through this site are processed via PayPal, a secure payment gateway provided by the PayPal, no credit card information is stored by this website at anytime.


All information passed between this site and the bank's secure payment gateway is done so via a secure connection with 128-bit encryption.


PRIVACY POLICY:
Please see Privacy policy, for full details on our website privacy policy


STOCK AVAILABILITY DISCLAIMER:
Although all care is taken to keep our site up to date all products displayed on this website are subject to availability and you should contact the store on (03)9314 7172 to check on availability of any product displayed on the website, if you are unsure.


REFUND POLICY:

You are entitled to a refund OR repair OR exchange OR credit if the products you’ve purchased are:

  • Faulty
  • Significantly different to those shown or described to you
  • Not doing what they’re supposed to do
  • When you purchase, you should choose carefully
  • You don’t automatically get a refund for simply changing your mind, unless this was a condition of the sale or part of our advertised policy
  • Please keep your receipt as proof of purchase. You have 14 days to return stock items
  • We can not accept specialty finished, made to order or personalised ordered items for return, refund or credit
  • Warranty claims will not be recognised with out a Warranty Claim form. Contact our Customer Service department for further details.
  • Credits will expire after 12 months from date if issue


PRICE MATCH POLICY:

SNEDDONS WILL BEAT ANY PRICE FOR EQUIVALENT ADVERTISED PRODUCTS

1. SNEDDONS will beat any price offered by any other retailer for equivalent products.

2. A copy of an advertisement of the other retailer stating the price or a written quotation from the retailer must be produced. Both the advertisement or the quotation must still be a valid offer.

3. SNEDDONS reserves the right to confirm the accuracy and validity of information contained in the advertisement or quotation.

4. Equivalent product means products that are identical in shape, form, size, material and finish to products currently stocked by SNEDDONS. It does not apply to made-to-measure products or to products ordered in.

5. This offer does not apply to private sales, trade quotes, prices from liquidation sales, prices at auctions or prices for wholesale quantities.