Delivery & Shipping

Sneddons Gas Log Fires, Wood Heaters & Air Conditioning are not cash and carry product categories. Goods of this nature can also be collected from our retail store. 

Sneddons is able to deliver with the following terms:

  • Sneddons will call you within 48 hours prior to delivery and advise you of a 3 hour delivery window
  • Fully paid purchases only can be delivered
  • Please advise the sales person if there are stairs OHS rules apply to all deliveries
  • Please ensure there is clear access
  • Please check dimensions of your doorway to ensure your appliance will fit
  • Redelivery charges will apply for unsuccessful deliveries (this includes if an appliance does not fit in your home)
  • If you are unavailable during the specified time, please advise the driver/store to avoid a redelivery charge

Our delivery service includes first floor delivery only (no stairs) for all items over 50kg. It does not include assembly, the removal of packaging, installation or the rearranging or removal of existing furniture.

Our delivery drivers are unable to remove their shoes when performing the delivery for occupational health and safety reasons.